Last Reviewed January 7, 2020

Student Services


The Catholic University of America has implemented a scheduling grid and tools to ensure that students receive the contact hours needed for the credits in courses. Should an extended closure prevent students from receiving the appropriate instruction, prorated refund could be approved for affected courses. Additionally, Catholic University adheres to the state-specific refund policies for students in fully online programs. See the following University policies: 

Refund of Student Charges Policy

Home State Policy on Refunds

Student Accounts Refund Policy 

The University would handle the issue through a cooperative effort between the Office of student Accounts, the Office of Online Education, and/or the Provost's Office, depending on such circumstances as the cause of the closure, the location of the damage, the significance of the impact, and the students affected.

The Treasurer of the University certifies that the University maintains net liquid assets in reserve that are more than sufficient to fund paid monies or compensate persons who are determined to be eligible for such payment.


Student Academic Records

The University maintains its academic records in secure, retrievable formats that are designed to withstand reasonably anticipated emergencies that might result in business interruption or closure.

The University maintains all such records in a student information system that can be accessed from any location, and maintains a template of its transcript paper with its supplier.  All student record data is contained and managed by the University's Cardinal Student and Learning Management System which is backed up to both on-site and off-site locations.

Course Teach Outs

Per the Faculty Handbook Part II, section H-7.224, the University shall make every effort to protect the rights of students in the School, Department or Program that is to be terminated, in order to bring work already begun to its normal completion.